Credit-NoSIS

The Credit Management App (Credit-NoSIS) was created, as part of UX design project on Coursera, to help users make sense of their credit score, understand the factors that influence it, and take guided steps toward improving their financial health. Many people feel overwhelmed by credit terminology, unsure how to interpret their score, and confused about what actions will actually make a difference. Early research revealed two distinct user needs: individuals like Rachel, who seek reassurance, clarity, and emotional support, and users like Omar, who want transparency, efficiency, and data‑driven insights.